When you first open the Carer App, there will be a pop up notification asking permission to use your location - please click ‘Okay’.

Log into the Carer App using the email address and password that you use for the Tailster website.

Click on ‘Bookings’ and you’ll be able to see the names and details of the Tailster pets you look after. When you’re ready to track a walk, click the green ‘Track Walk’ button next to the appropriate booking. Carry out your walk as usual, and click ‘Stop’ when you’re done.

A map, and summary of distance and time will then be sent to both yourself and the owner as soon as the data has been uploaded to our servers.