Frequently Asked Questions for Pet Carers
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How do I get paid?
Updated on February 14, 2018 -
Do I have to quote on every job I’m sent?
Updated on August 20, 2015 -
Can I be paid in cash direct by a pet owner?
Updated on April 19, 2017 -
How do I contact dog owners?
Updated on August 20, 2015 -
How do I confirm a booking?
Updated on April 24, 2019 -
What is Tailster.me and how do I use it?
Updated on February 11, 2018 -
How do I add my bank details?
Updated on January 15, 2018 -
Can I filter listings near me?
Updated on January 4, 2018 -
How do I share my Carer profile on social media?
Updated on April 30, 2019 -
I haven't been paid?
Updated on August 30, 2018 -
One-off, recurring, flexible - What does it mean?!
Updated on July 21, 2017 -
How do I add different services?
Updated on May 31, 2017 -
Providing card details as a carer - COMPULSORY
Updated on May 26, 2017 -
How do I return an owner's key once a booking has ended?
Updated on November 15, 2016 -
What if I have a recurring booking, but the number of walks will vary each week?
Updated on September 12, 2017 -
What is Tailster's cancellation policy?
Updated on January 26, 2017 -
I want to quote on a listing, but the owners don't know the dates yet?
Updated on August 19, 2016 -
What are the differences between sitting, boarding and daycare?
Updated on April 30, 2019 -
What does the emergency transport option mean?
Updated on August 19, 2016 -
How do I let Tailster know about how many walks or daycare took place?
Updated on February 14, 2018 -
How do I know if my quote has been successful?
Updated on August 17, 2015 -
How much commission do you take?
Updated on February 5, 2019 -
How do I update my "listing near me" email preferences?
Updated on July 9, 2018 -
What happens if I need to cancel a booking?
Updated on November 11, 2016 -
What are these reviews and ratings and what do they mean?
Updated on November 27, 2017 -
Do I have to provide food for dogs?
Updated on August 17, 2015 -
Why do I need to add an image of myself to my profile?
Updated on August 20, 2015 -
What should I include in the About You section?
Updated on April 30, 2019 -
Why do you need my address and telephone number?
Updated on August 20, 2015 -
What should I ask at a meet & greet?
Updated on August 20, 2015 -
How do I add a photo pupdate?
Updated on April 30, 2019 -
What experience do I need?
Updated on August 20, 2015 -
What happens if a dog is injured or has an accident whilst in my care?
Updated on November 13, 2018 -
What if I have children?
Updated on August 20, 2015 -
How many dogs can I look after at a time?
Updated on April 30, 2019 -
What’s a ‘Certified Professional’ & how do I become one?
Updated on August 20, 2015 -
What qualifications do I need?
Updated on August 17, 2015 -
Do I have a say in which dogs I look after?
Updated on August 17, 2015 -
What prices should I charge?
Updated on August 17, 2015 -
When will my profile be approved?
Updated on August 17, 2015 -
Why have I not yet been approved?
Updated on August 17, 2015 -
Why am I unable to provide quotes?
Updated on August 17, 2015 -
How do I apply?
Updated on April 30, 2019 -
What if the dog owner tries to re-negotiate the amount they want to pay after booking?
Updated on April 30, 2019 -
I already get plenty of business, why do I need Tailster?
Updated on August 20, 2015 -
How old do I have to be to apply to become a carer?
Updated on April 30, 2019
