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Featured articles

• How do I create a private quote request through the app?
• How do I get paid?
• What is Tailster.me and how do I use it?
• I haven't been paid?
• How do I leave a review for my sitter?
• Providing card details as a carer - COMPULSORY

Frequently Asked Questions for Pet Owners

• What is the full process of finding a carer on Tailster?
• How quickly can you find me options?
• My dog carer asked for direct payment - how do I proceed?
• Can I meet your sitters before I decide to book?
• I have a cat/lizard/guinea pig/unicorn - can you help me find a suitable carer?
• What is the difference between boarding and sitting?
• Can I meet up with more than one person?
• How do walking bookings work?
• View all articles in “Frequently Asked Questions for Pet Owners”

Help for the Tailster Carer App

• Who can download the Carer app?
• The walks aren't tracking on my iPhone, how can I fix it?
• How do I send photo updates through the Carer App?
• Can I manage my bookings through tailster?
• Can I speak to pet owners through the Carer App?
• How do I switch on and off push notifications for jobs near me?
• Can I provide quotes through the Carer App?
• How do I download the Carer App?
• View all articles in “Help for the Tailster Carer App”

Help for the Tailster Owner App

• What is the Tailster owner app for?
• How do I download the owner app?
• Can I speak to potential pet carers through the app?
• Can I manage my bookings through the app?
• What is the Activity Feed and how do I access mine?
• How do I create a private quote request through the app?
• How do I create a new request through the app?
• How do I logout?
• View all articles in “Help for the Tailster Owner App”

How to use the site

• How do I provide a quote?
• How do I see my bookings?
• How do I edit a quote
• What do I need to do to ensure my profile is approved quickly?
• Do you have a blog?
• How can I get my details removed from your website?
• How do I leave a review for my sitter?
• How do I edit my contact details?
• View all articles in “How to use the site”

Frequently Asked Questions for Pet Carers

• How do I get paid?
• Do I have to quote on every job I’m sent?
• Can I be paid in cash direct by a pet owner?
• How do I contact dog owners?
• How do I confirm a booking?
• What is Tailster.me and how do I use it?
• How do I add my bank details?
• Can I filter listings near me?
• View all articles in “Frequently Asked Questions for Pet Carers”