Need help? Call us on 0208 004 0860 (Mon - Fri 9am to 6pm)

call us on 0208 004 0860

Why have I not yet been approved?

We have a large volume of applicants, and vet each individual profile thoroughly, which is a time consuming process. Normally, approvals take around 2 working days, but may take a little longer if we’re very busy. If it’s been a while, and you haven’t received an email from us about any issues with your profile, get in touch and we’ll look into it for you.