Need help? Call us on 0208 004 0860 (Mon - Fri 9am to 6pm)

call us on 0208 004 0860

When do I pay?

We suggest that you make a booking as soon as possible after you know you will need a carer.

Our dog carers are in demand, so making the booking ensures that your dates are reserved.

For one off bookings the funds are taken as soon as the booking is accepted by the carer but don't worry - we dont pass this payment on to the sitter until you return and collect your dog and are happy with the service provided.

With ongoing recurring/flexible bookings this is on a weekly basis and is released on a Wednesday to the carers once the service records have been submitted for the previous week.