Need help? Call us on 0208 004 0860 (Mon - Fri 9am to 6pm)

call us on 0208 004 0860

What happens if I need to cancel a booking?

Please inform the carer and ourselves as soon as possible. Tailster does not have a cancellation policy as all carers are different - check with your carer if they have their own policy, they should have informed you of this before you booked through the site. We will aim to refund your booking within 3 days.