Need help? Call us on 0208 004 0860 (Mon - Fri 9am to 6pm)

call us on 0208 004 0860

How are people vetted?

Our approvals team are rigorous in their approach - currently only around 1 in 6 people who apply to be a carer are accepted onto the site.

We check a carer's contact details, ensuring that they include an image of themselves, lots of detail about their experience and services, and in the case of our ‘Certified Professionals’ we also must receive proof of their professional documents.

All of us here at Tailster are dog lovers - if we have the slightest doubt about someone’s ability as a carer, they will not be approved.

After all, it is a very personal matter leaving your dog with someone you do not know.

We still however recommend you meet up with the carers so that you can have any questions answered, and perform your own vetting too.