Need help? Call us on 0208 004 0860 (Mon - Fri 9am to 6pm)

call us on 0208 004 0860

Can I be paid in cash direct by a pet owner?

No, absolutely not. Being paid directly nullifies the security of being covered by our insurance, and means we can’t step in to help if any problems arise. Taking a booking offline will also result in immediate removal from the site, and a £250 introduction fee being charged, as per our Terms & Conditions.


We believe that we should all work together - we help dog owners find trusted carers, but we also help our carers win new business, provide them with great online tools and we would not be too happy to find out that our carers are trying to ‘sneak’ bookings outside of the site!